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  • How can I schedule an appointment?
    To schedule an appointment, you can contact our office directly by phone or email. Our friendly staff will assist you in finding a convenient time for your appointment.
  • What services does AWS offer?
    At AWS, we provide a range of behavioral health and wellness services, including psychiatric care, therapy, psychosocial rehabilitation, peer support services, community support programs, substance use treatment, and more.
  • Are services at AWS confidential?
    Yes, client confidentiality is a top priority at AWS. We adhere to strict privacy and confidentiality guidelines to protect your personal information.
  • Can I refer someone to AWS for services?
    Yes, we welcome referrals. Please reach out to our intake department for more information on the referral process.
  • How can I provide feedback or make a complaint?
    We value your feedback. If you have any concerns, feedback, or complaints, please contact our customer service department through the contact form or contact numbers. We will address your concerns promptly and work towards a resolution.
  • How long is a typical therapy session?
    Therapy session lengths can vary depending on the individual's needs and the type of therapy being provided. Standard therapy sessions are often around 45-60 minutes.
  • Is AWS accredited?
    Yes, AWS is accredited through the Commission on Accreditation of Rehabilitation Facilities (CARF), ensuring our commitment to meeting rigorous quality and service standards.
  • Are virtual/online appointments available?
    Yes, we offer virtual/online appointments for certain services. Please inquire with our staff to determine if virtual options are available for your specific needs.
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